FirstNet App Priority

During emergencies, public safety responders depend on the ability to collaborate reliably and effortlessly with their broader teams. In responding to an incident, it is vital that our country’s law enforcement officers, firefighters, paramedics, and the larger responder communities can depend on apps they need to get the job done.

FirstNet is providing public safety responders with an evolving set of QoS, priority and preemption capabilities unavailable to them previously. First Priority^TM, a feature of FirstNet, offers enhanced QoS capabilities. FirstNet App Priority^TM is one such capability.

FirstNet App Priority provides third-party mobile apps the ability to

• Get a prioritized QoS on-demand
• Prioritized QoS does not need any manual intervention, making it seamless for first responders using the app
• Conditions that trigger priority are predefined

Based on the public safety use case of the app, FirstNet App Priority provides two levels of uplift - Critical Level and Priority Level.  When trigger conditions are valid, the app requests elevated priority. On receiving the request, the network using a comprehensive view, determines the appropriate level* and performs the priority uplift as appropriate. Once uplifted, the app stays uplifted for a period of time or may be extended if reasons for uplift continues.

FirstNet App Priority is targeted towards mobile apps actively used during incidents, emergencies and event management such as situational awareness, active collaboration and communication, video streaming, connected ambulance/EMT communication apps, emergency rescue and management etc. to name a few.

*The priority level, which is dependent on multiple factors, will be  either higher or the same level of QoS

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